Category Archives: New papers

New Paper: The provision and sharing of information between service providers and settling refugees

Just published is our new paper (Qayyum, Thompson, Kennan and Lloyd, 2014), arising out of our study of the information practices of refugees settling in Australia. Our earlier studies focussed on the refugees themselves, investigating how refugees connect and engage with information in order to connect and situate themselves as they adjust and adapt to their new country of residence. We first identified three phases of settling: transitioning, settling in, and being settled and the role of information in these phases and in social inclusion (Kennan, Lloyd, Qayyum and Thompson, 2011). Our next work investigated how refugees connect and engage with information in order to connect and situate themselves as they adjust and adapt to their new country of residence (Lloyd, Kennan, Thompson and Qayyum, 2013). For this new paper, we interrogate the data from a different perspective, that of the service providers themselves.

Service providers use a variety of methods to provide information for refugee clients, from face-to-face communication to using print and/or electronic materials. Service providers work hard to ensure participation of refugees in the community so that refugees do not experience social exclusion. However, there are issues and problems as well as good will and information sharing and these are discussed in the paper.

Kennan, M. A., Lloyd, A., Qayyum, A. & Thompson, K. (2011). Settling in: The relationship between information and social inclusionAustralian Academic & Research Libraries, 42(3), 191-210.

Lloyd, A., Kennan, M. A., Thompson, K. M. & Qayyum, A. (2013). Connecting with new information landscapes: Information literacy practices of refugees. Journal of Documentation, 69(1), 121-144

Qayyum, M.A., Thompson, K. M., Kennan, M. A., Lloyd, A. (2014). The provision and sharing of information between service providers and settling refugees. Information Research, 19(2) paper 616. [Available at]

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Multiple communities: botanical data from citizen scientists for digital repositories

This paper describes the data-managing activities of members of the Australian Plants Society of Victoria, a well-established organisation of volunteers with a passion for Australian plants and conservation. Four recurrent themes emerged from a research project, showing commonalities between the attitudes and behaviours of this community of citizen scientists and other communities which rely on information and communications technologies for community development and for community archives. In this study semi-structured interviews and a survey revealed the current data storage and management practices of the APSV, what current attitudes exist to sharing, whether such practices and attitudes facilitate extensive sharing of research data, and suggestions as to how to improve skills and technologies for making further contributions to large digital repositories. The project is continuing.

Johanson, G., Williamson, K. & Kennan, M.A.  (2013) Multiple communities: botanical data from citizen scientists for digital repositories at Nexus,Confluence, and Difference: Community Archives meets Community Informatics Subtitle: Prato CIRN Conference Oct 28-30 2013 edited by Larry Stillman, Amalia Sabiescu, & Nemanja Memarovic, Centre for Community Networking Research, Centre for Social Informatics, Monash University Monash Centre, Prato Italy. ISBN 978-0-9874652-1-4

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Environmental voluntary groups: Towards curating data for sharing, access and preservation

Earlier in the month (November 1-6, 2013) I attended the ASIST Annual Meeting in Montreal – Beyond the Cloud: Rethinking Information Boundaries. The conference was an interesting one, with papers from many different branches of librarianship and information science. The papers are now available online. During the conference, I had the opportunity to present work that is part of a project conducted with Kirsty Williamson and Graeme Johanson titled Environmental voluntary groups: Towards curating datafor sharing, access and preservation .Full text is available here.

The project investigated data collected by members of an environmental voluntary group (EVG) and how their data were collected, stored, managed and shared. The aim was to understand how data management and approaches to data sharing could be improved in order to enhance the contributions of EVGs to research and to science more broadly while also continuing to meet individual and group needs. Interviews were conducted with members of the Australian Plants Society Victoria (ASPV) using a broadly ethnographic approach. Findings indicate that APSV members have a strong interest in conservation biodiversity, and in increasing their own, and society’s knowledge and understanding, passions often shared with professional scientists. Yet their data are often poorly managed, creating significant impediments to sharing. The paper explores the major issues of data management and sharing and the resulting impediments to data sharing and information communication. Options for improvement are explored, especially ways to inspire and empower APSV members with skills and technology to contribute to major data repositories so that their valuable data may be preserved and made accessible beyond their immediate Society co-members.


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New research paper just published on emerging trends in library support for sesearch

A new paper has just been published, and as the publisher has a very enlightened view about author rights,we have been able to place the published version in our institutional repository.

Corrall, S. Kennan, M.A. & Afzal, W. (2013) Bibliometrics and Research Data Management Services: Emerging Trends in Library Support for Research Library Trends 61:3, pp636-674

Developments in network technologies, scholarly communication and national policy are challenging academic libraries to find new ways to engage with research communities in the economic downturn. Librarians are responding with service innovations in areas such as bibliometrics and research data management. Previous surveys have investigated research data support within North America and other research services globally with small samples. An online multiple-choice questionnaire was used to survey bibliometric and data support activities of 140 libraries in Australia, New Zealand, Ireland and the UK, including current and planned services, target audiences, service constraints, and staff training needs. A majority of respondents offered or planned bibliometrics training, citation reports and impact calculations, but with significant differences between countries. Current levels of engagement in data management were lower than for bibliometrics, but a majority anticipated future involvement, especially in technology assistance, data deposit and policy development. Initiatives were aimed at multiple constituencies, with university administrators an important client and partner for bibliometric services. Gaps in knowledge, skills and confidence were significant constraints, with near-universal support for including bibliometrics and particularly data management in professional education and continuing development programs. The study also found that librarians need a multi-layered understanding of the research environment.

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